CERTIFICATE II IN BUSINESS (OFFICE ADMINISTRATION)

Nat Reg No: BSB20101

Course Codes: 33600, 33601

Course Outline:
The course aims to provide students with skills by delivering competencies within an office environment. By participating in our practice firm (Casuarina Insurance Office Practice Firm) students will develop a range of office administrative skills while actively trading with other practice firms throughout Australia. The skills covered include basic communication, using a range of office technologies, business computing, filing, mail handling, basic finance, customer service, reception and telephone skills. Students need to enrol in both lines on which the course is offered as the competencies are integrated to provide a realistic learning environment.

Work placement: Students may undertake structured work placement as a Community Studies subject.

Assessment: Assessment is competency based and may include observation, practical exercises, tests, discussions and simulated office based tasks.

Credit:
4 x Stage 1 Group 1
3 x Stage 1 Group 2

Course Fee: $60 in addition to normal College fees

Course Length: 1 Year, 2 lines per semester

Course Offered: Semester 1 (Possible intake in Semester 2 for some of the competencies)

Prerequisite: Selection will be based on interview

Further Pathways:
· Traineeship
· Employment
· Certificate III in Business
· Stage 2 NTCE Business subjects

Contact: Course Coordinator, Gwenda Smallacombe, telephone 89201204, for an appointment to discuss enrolment.